Philips representative training customers on MX patient monitor
Patient monitoring services

Clinical and technical operations

Hands-on support services for clinicians and IT

Philips clinical services can help you learn about and implement patient monitoring tools and workflows and build a strategy that takes you to the next level of patient care. We work alongside your clinical team to help them access and synthesize physiological data and transform it into valuable insights; use alerts that indicate deteriorating patients; and create comprehensive alarm management strategies. And our IT services help your IT and Biomed teams securely connect Philips patient monitoring technology to your network and keep your patient monitoring equipment healthy and up to date.

Patient sleeping peacefully

Creating a quiet healing environment

Excessive alarms can contribute to medical errors, staff burnout and lost productivity – as well as a disruptive experience for patients. Quality care, patient and staff satisfaction all depend on making improvements to ensure that alarms are heard and responded to – without overwhelming patients and clinicians. See how Philips can work with you to take a comprehensive approach to solving your alarm management challenges.
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Keep your equipment up to date and up and running
With a RightFit Service Agreement, we proactively work with your teams when you need us to keep your systems running smoothly. Customized maintenance agreements can include advanced technology, expert technicians and remote capabilities in order to maximize your productivity by reducing the unplanned downtime of your equipment as much as possible.
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Field Service Engineer working remote on a laptop
Put your data to use
Philips Clinical Insights Manager provides deeper insights into your overall alarm status through an interactive and intuitive dashboard. It can help you identify actionable insights into alarm system quality to combat alarm fatigue, improve alarm accuracy and establish and share best practices. It also lets you assess alarm burden and management over hours, days, weeks, or months, by clinic or unit, or by patient/alarm type and severity.
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Identify actionable insights into alarm system quality
A simple, effective approach to assessing patient monitoring networks
Philips Network Assessment is the first step toward the seamless integration of IntelliVue patient monitoring components across your hospital IT infrastructure. It consists of a baseline network assessment, a post-installation function test and verification and network design consultancy of your patient monitoring network. This may enable compliance to security and data transfer requirements for wired and/or wireless network infrastructures, based on the IntelliVue network specifications.
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Philips Network Assessment consultation


Disclaimer
Results are specific to the institution where they were obtained and may not reflect the results achievable at other institutions. Results in other cases may vary.